Shipping policy

LURE Wellness currently ships within the United States.

We work with multiple fulfillment partners, so shipping costs, processing times, carriers, and delivery estimates may vary by product. The shipping options available for your order will be shown at checkout.

Some products may ship separately if they are fulfilled by different partners. If your order contains multiple items, you may receive more than one package and more than one tracking number.

Processing and delivery times shown on product pages or at checkout are estimates and may vary due to carrier delays, weather, holidays, inventory changes, or other circumstances outside our control.

Shipping charges vary by product and fulfillment partner. Some products may qualify for free shipping, while others may have a flat or calculated shipping rate shown at checkout.

Please review your shipping address carefully before placing your order. If you notice an error after ordering, contact us as soon as possible at support@lurewellness.org. We cannot guarantee that an address can be changed once an order has entered fulfillment.

Once an order ships, tracking information will be provided when available. Carrier delivery dates are estimates and are not guaranteed.

If your package arrives damaged, defective, or incorrect, contact us within 7 days of delivery at support@lurewellness.org with your order number and photos of the item and packaging so we can help resolve the issue.

If a shipment is lost in transit, significantly delayed, or marked delivered but cannot be located, contact us and we will review the issue with the applicable carrier or fulfillment partner.

For shipping questions, contact us at support@lurewellness.org.